Required Documents to Apply for Business TV Plans:

• Valid Copy of Trade License
• Passport copy with Valid UAE Visa of individual, as authorised by company
• Emirates ID Copy of individual, as authorised by company
• Authorisation Letter
• Establishment Card

The basic Business TV package is AED 99/month with a one-time charge of AED 199 for professional installation and the set-top box. Should customers choose to subscribe to the Premium Channels Add-On Pack, they are required to have an active basic plan first.

Contract durations is as per agreed original contract period between the client and Etisalat with  one option being available: 12-month Contract

Billing Frequency for Basic Plan: Monthly

All prices shown are excluding of 5% VAT charge.

About Premium Channels Add-on Packs:

All add-on packs are annual contracts and are charged upfront i.e. total amount for the 12 months. A monthly payment plan is applicable on Premium Add-ons only with Business Pro Subscriptions.

Terms & Conditions:

Content censor, monitor & blocking:With hundreds of TV channels available in the various packages offered by Business TV services, Etisalat may, under prescribed guidance, monitor the content presented and at times block or censor images or audio that are considered inappropriate under local standards.

Customers are advised to further monitor TV content for their own preferences and utilise the available PIN-based parental control features included in the TV set-top boxes provided. Additional advice on TV content is available up on request.

Rental charges are billed annually in advance unless specified otherwise by Etisalat. The bill would consist of the following information:

• Total charges for IPTV setup
• Total charges for annual service delivery
• Total charges for Premium IPTV content;
• One-time charges for upgrade, downgrade, as applicable.

All charges for the particular package selected for the service will be charged on an annual basis and collected in advance.

Business TV Application Form

Penalty Free Service:

Customer can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was mis-sold or the provided service did not comply with the service terms and conditions.

In cases of contract breach with early termination, exit fees will be applied. The exit fee shall be calculated as a monthly recurring charge multiplied by the number of remaining months of the contract.