Microsoft Flow
Streamline and enhance business processes.

Documents required to apply:

1. Valid Copy of Trade License
2. Power of Attorney of the signatory
3. Passport Copy with valid UAE Visa of individual, as authorised by company
4. Emirates ID copy of individual, as authorised by company
5. Tenancy contract
6. Letter of Authority
7. Establishment Card

Billing Frequency: Monthly
Contract Length: 0 or 24 Months (depending on the selected package)
All prices shown are exclusive of 5% VAT charge.
A one-time set-up charge of AED 5/user would apply at the time of sign up.

Microsoft Flow Application Form
Subscribers have the option to order configuration and migration services on a project-basis and are subject to a one-time charge of AED 35/user

The domain name (if applicable) is not a part of this service. It is the subscriber's responsibility to provide a domain name before applying for this service. The subscriber can use their existing domain name or can alternatively purchase a new one, if applicable, from etisalat.

Upon service termination, any and all customer data would be automatically deleted by Microsoft. The subscriber is required to make necessary backups prior to terminating the service. etisalat does not perform any data back-up or migration services from Office 365 to other platforms and will not be liable for any liability and/or issue resulting in data loss.

In cases of contract breach with early termination in the first 12 months, exit fees of 2 months per user will be applied.

Penalty Free Service: Customer can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was mis-sold or the provided service did not comply with the service terms and conditions.

1. What exit charges are involved for Microsoft Flow?
The exit charge for monthly packages is equivalent to the remaining term of the month. Meanwhile, the exit charge for the annual packages is equivalent to the remaining term of the contract.

2. How long would product fulfillment for Microsoft Flow take?
We are offering immediate fulfilment for this product.

3. Are there any prerequisites for the product?
This product is sold as an add-on on top of an existing telco plan.

4. Is there a minimum contract term for Microsoft Flow?
The minimum contract term for Microsoft Flow is either 0 or 12 months, depending on the selected package.