etisalat Business Centers
Expert, in-person guidance for your business at centers across the Emirates.
Business locations across the Emirates, timings & more
Visit your nearest etisalat Business Center for new service activations, SIM transfer of ownership, number porting, SIM replacement or a full update of your registration documents. Bring the required documents with you. While you are there, our experts can walk you through the Business Online Portal, which is becoming your main place to manage services and find online-exclusive offers.
What to bring with you
The documents you need depend on who is visiting. Choose the option that applies to you.
Valid Establishment Card
Original or company-stamped copy
Valid Trade License
Original or company-stamped copy
Original & Valid Emirates ID
Original or company-stamped copy
Valid Establishment Card
Original or company-stamped copy
Valid Trade License
Original or company-stamped copy
Original Power of Attorney / Letter of Authorisation
Original & Valid Emirates ID of the Authorised Contact (Manager/POA Holder)
Original or company-stamped copy
Company Owner’s Emirates ID
Original or company-stamped copy
Find the nearest Business Center
Choose your emirate to see each center’s opening hours and get directions.
Abu Dhabi4 locations
MAFRAQ BUSINESS CENTER
- Mon – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
MAIN BUSINESS CENTER
- Mon – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
SALAM BUSINESS CENTER
- Mon – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
Abu Dhabi (Al Ain)1 location
AL AIN BUSINESS CENTER
- Mon – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
Dubai14 locations
AL FAHIDI OL
- Mon – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
AL TAWAR BUSINESS CENTER
- Sun – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
AL WASL BUSINESS CENTER
- Mon – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
DEIRA BUSINESS CENTER
- Mon – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
JABEL ALI BUSINESS CENTER
- Mon – Thu
- 08:00 AM – 04:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 04:00 PM
- Sun
- Closed
DAFZA – KIOSK
- Mon – Thu
- 08:00 AM – 04:00 PM
- Fri
- 08:00 AM – 01:00 PM
- Sat
- 08:00 AM – 12:00 PM
- Sun
- Closed
Sharjah2 locations
AL MANAKH BUSINESS CENTER
- Mon – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
NOOF BUSINESS CENTER
- Mon – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
Sharjah (Khorfakkan)1 location
KHORFAKKAN
- Mon – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
Ajman1 location
AJMAN BUSINESS CENTER
- Mon – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
Umm Al Qwain1 location
UMM AL QWAIN BUSINESS CENTER
- Mon – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
Ras Al Khaimah1 location
RAS AL KHAIMAH BUSINESS CENTER
- Mon – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
Fujairah2 locations
FUJAIRAH BUSINESS CENTER
- Mon – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
DIBBA SERVICE CENTER
- Mon – Thu
- 08:00 AM – 05:00 PM
- Fri
- 08:00 AM – 12:00 PM
- Sat
- 08:00 AM – 05:00 PM
- Sun
- Closed
Letter of Authorisation – FAQs
Why do I need to submit updated documents to etisalat?
etisalat keeps its customer records up to date. Current documents let it give your business access to digital self-service channels and make sure it only deals with the people your organisation has authorised.
What happens after the updated documents are submitted?
etisalat sets up an authorisation profile for your business. The authorised person on that profile becomes the main contact for all transactions with etisalat.
Where can I contact etisalat to get more information on this process?
For any questions about this process, email customerfirst@etisalat.ae.
Why did I get notified by an SMS or email to submit my latest documents to etisalat?
etisalat’s records show that your latest documents have not been updated and that your company has no authorised person profile yet. The reminder asks you to submit them as part of its ongoing document collection.
Which documents would I need to submit to etisalat if I am the owner of the company and authorized person too? Alternatively, which documents are required if I am not the owner?
If you own the company and are also the authorised person, your documents still need updating. A Letter of Authorisation (LOA) may not be needed, but you must present your original Trade License, Establishment Card and Emirates ID at an etisalat counter. If you are the designated authorised person but not the owner, bring all 4 original documents.
Do I need to take original documents and the copies with the company stamp?
Yes. Bring the company-stamped copies together with the original documents.
I have already submitted my latest documents to etisalat recently but have gotten an SMS or email to submit them again.
If your documents have already been submitted, you can safely ignore these reminders.
Still looking for help?
Call your dedicated Relationship Manager or visit and contact our offices
Tel.
046081111
Mobile:
046081172
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