Business Landline

Office Presence – your business landline on the go, from AED 125/month.

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Your Business Landline, Wherever You Are

Office Presence turns your landline into a mobile business tool. Take calls, close sales, book appointments and look after customers from anywhere, and get a domain name and eStore as part of the plan. New customers also receive a basic SIP desk phone.

Choose your Office Presence setup

Start with the Office Presence plan, then add extra voice lines, fixed-to-mobile minutes or phone devices as you need them.

SIP phone included
Standard
Office Presence
AED 125/month
12-month contract
5% VAT excluded
  • SIP phoneBasic SIP phone included
  • LinesOffice line + user line
  • Flexi minutes100
  • Fixed-to-fixed minutes7,500
  • Call managementCloud PABX
  • Mobile appCloudTalk app
  • Domain & eStoreIncluded
Communicate Voice Line
User Voice Line
AED 110/month
12-month contract
5% VAT excluded
  • Virtual landline number1
  • Flexi minutes100
  • Mobile appCloudTalk app
  • InstallationFree
Fixed-to-Mobile
F2M User Pack 1
AED 15/month
Monthly pack
5% VAT excluded
  • F2M minutes75
Fixed-to-Mobile
F2M User Pack 2
AED 25/month
Monthly pack
5% VAT excluded
  • F2M minutes150
Fixed-to-Mobile
F2M User Pack 3
AED 50/month
Monthly pack
5% VAT excluded
  • F2M minutes400
Fixed-to-Mobile
F2M User Pack 4
AED 100/month
Monthly pack
5% VAT excluded
  • F2M minutes850
Fixed-to-Mobile
F2M User Pack 5
AED 150/month
Monthly pack
5% VAT excluded
  • F2M minutes1,300
Fixed-to-Mobile
F2M User Pack 6
AED 200/month
Monthly pack
5% VAT excluded
  • F2M minutes1,750
Yealink
SIP-T31G Basic Phone
AED 20/month
Phone device
5% VAT excluded
  • Warranty1 year
  • HD voiceYes
  • SIP accounts / line keys2 / 2
  • Conference callsUp to 5 parties
  • Ethernet ports2 × 10/100/1000
  • Acoustic shieldYes
  • Wireless headset supportYes
  • Noise cancellation-
  • Colour screen-
  • Talk / standby time-
  • Headset socket-
Yealink
W73P IP Cordless Phone
AED 30/month
Phone device
5% VAT excluded
  • Warranty1 year
  • HD voiceYes
  • SIP accounts / line keys-
  • Conference calls-
  • Ethernet ports-
  • Acoustic shield-
  • Wireless headset support-
  • Noise cancellationYes
  • Colour screenYes
  • Talk / standby timeUp to 35 h / 400 h
  • Headset socket3.5mm

Why choose Office Presence

Never miss an opportunity
Built so your business stays reachable even when you are on the move.
Value for money
More features for your business at the same monthly price.
Always reachable
Customers can reach you 24/7 through an always-on landline and digital channels.
Grow your reach
Advanced voice and digital tools help you serve more customers.

Important to know

  • Billed monthly on a 12-month contract. All prices exclude 5% VAT.
  • Fixed-to-fixed calls are free up to 7,500 minutes; after that, AED 0.15 per minute.
  • Fixed-to-mobile calls cost AED 0.30 per minute.
  • The 100 Flexi minutes can be used for calls to mobiles or international calls; international minutes cover multiple destinations.
  • No activation or installation charges.
  • Ending the contract early costs one month’s rental, plus the remaining months of any phone device or add-ons on the account.
  • If the service was mis-sold or does not meet its terms, you can cancel within 5 days of activation without exit charges.
  • Business messaging services included with the solution follow their own terms and conditions (view terms).

Frequently asked questions

What does it cost to cancel Office Presence?
One month’s charges. If a phone device or add-on is still active, the remaining contract months for those are added.
How quickly is the service set up?
The plan on its own is ready straight away. If you need a SIP phone, installation usually takes 24–48 hours.
Are there limits on the SIP phone?
Each SIP phone supports up to 5 video calls at once, and one main account can have up to 20 SIP phones.
Can I add more services to my plan?
Yes – all Business Presence solutions can be added as add-ons.
Which phones does the OneWork app support?
iPhones on iOS 9.0 or later, and Android phones on version 7.1 or later.
Does the app use my internet data?
Yes. The app makes calls over the internet, so it uses your own 4G/5G data or Wi-Fi, charged as normal.
Do all my devices ring at once for incoming calls?
The app can be installed on up to two devices. The first device rings first, followed by the second.
Can I make calls from both devices at the same time?
Yes, two calls can run in parallel. Each outgoing call is charged as normal.
Will there be downtime if I move from a standard landline (DEL)?
Only a very short interruption during the transfer.
Is there a minimum contract?
Yes, Office Presence comes with a 12-month contract.
Does the free eStore include payment collection?
A payment gateway is built into the eStore; a separate subscription is needed to use it. Fees depend on how much business you process – share your requirements and the payments team will give you exact pricing.
Can I connect my own PABX hardware?
No. Office Presence provides cloud-based PABX features only.
Where can I find the full terms?
In the Office Presence application form – see “Useful documents” below.

Useful documents

Office Presence brochure
An overview of the solution and its features. Open brochure ›
Application form
The form to apply, including full terms and conditions. Open form ›
International destinations
Countries covered by the international minutes allowance. View list ›

Reachable Anywhere

Your office line follows you, wherever you work.

More Productive

Get more out of every call and customer connection.

Business Automation

Simpler transactions with built-in tools – domain name, eStore and cloud call management.

Still looking for help?

Call your dedicated Relationship Manager or visit and contact our offices

Tel.
046081111

Mobile:
046081172

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