Elevate your Dynamics experience with tailored management and support
Enhance your Microsoft Dynamics 365 experience by investing in Professional Managed Services, offering streamlined deployment to execution. Dive deeper into cost-saving strategies, transition from capital to operational expenses, and enjoy the stability of a monthly contract—all under one trusted provider.
Customised solutions from certified experts.
Comprehensive security measures and regular updates.
Optimised IT overhead costs and reduced expenses.
Choose your Microsoft Dynamics 365 Professional Managed Services plan
All prices exclude 5% VAT.
Finance Function
Dynamics 365 Business Central Essential License Required
- Finance Deployment
- General Ledger
- Bookkeeping
- Accounts Payable & Receivable
- VAT Setup
- Cash & Bank Management + Reconciling
- Dimensional Creation & Analysis
- Base Currency Setup (AED)
- Bank Account Configuration
- Basic Environment Configuration Included
3 Core Functions
Dynamics 365 Business Central Essential License Required
- Finance, Procurement & Sales
- + Managed Dynamics Finance Function Plan
- Sales Quote & Order
- Customer Master & Credits
- Customer Invoicing
- Payment Receipts Configuration
- Purchase Orders & Approval Configuration
- Vendor Invoices & Payment Configuration
- Basic Environment Configuration Included
4 Core Functions
Dynamics 365 Business Central Essential License Required
- Finance, Procurement, Sales & Workflow
- + Managed Dynamics 3 Core Function Plan
- Sales Order Approval
- Purchase Approval
- Payment Approval
- 1 Extra Identified Workflow
- Custom Reports for Sales Invoice, Credit Memo, PO
- Basic Environment Configuration Included
5 Core Functions
Dynamics 365 Business Central Essential License Required
- Finance, Procurement, Sales, Workflow, Inventory & Supply Chain
- + Managed Dynamics 4 Core Function Plan
- Inventory Visibility & Goods Received Note (GRN)
- Inventory Movement & Transfers
- Delivery Notes
- Basic Warehouse Setup
- Inventory Ageing, With Inventory
- Basic Environment Configuration Included
7 Core Functions
Dynamics 365 Business Central Premium License Required
- Finance, Procurement, Sales, Workflow, Inventory, Supply Chain & Manufacturing
- + Managed Dynamics 5 Core Function Plan
- Inventory Visibility & Goods Received Note (GRN)
- Inventory Movement & Transfers
- Delivery Notes
- Basic Warehouse Setup
- Inventory Ageing
- Manufacturing
- Basic Environment Configuration Included
CRM Sales Function
Dynamics 365 Sales Professional License Required
- CRM Sales Deployment
- Account & Contact Configuration
- Products
- Lead & Opportunity Configuration
- Quote & Order Configuration
- Invoice
- Basic Environment Configuration Included
CRM Sales & Customer Service Functions
Dynamics 365 Sales & Customer Service Professional License Required
- CRM Sales & Customer Service Deployment
- Case Management
- Knowledge Management Configuration
- Basic Environment Configuration Included
HR Function
Power Apps License Required
- HR Deployment
- Manpower Recruitment Configuration
- Organisation Hierarchy Configuration
- Employee Skill Sets Configuration
- Performance Management for Appraisals Configuration
- Training & Certifications Configuration
- Appreciations Configuration & Deployment
- Warnings Configuration & Deployment
- Exit Interviews Configuration & Deployment
- Basic Environment Configuration Included
Payroll Function
Power Apps License Required
- Payroll Deployment
- UAE-ready Payroll Solution
- Configuration & Deployment
- Basic Environment Configuration Included
Tailored for your needs
Access in-depth knowledge and understanding from a certified expert addressing exact pain-points and overcoming with leading solutions!
Future-ready guidance
Keeping you updated with relevant existing and emerging products, services and upcoming industry trends
Certified expert support
Equipping your business with ease, expediency & reliability with precision so you can focus on the core of your business!
Gain the etisalat advantage with
Effortless Flexibility
Choose between fundamental and premium options tailored to your exact needs.
Reliability
etisalat guarantees uninterrupted access to your systems.
Value-Oriented
Harness subscription-based services to reduce redundancy and boost productivity.
24/7 Expert Support
Our dedicated team of experts ensures uninterrupted business operations.
Important to know
About Basic Configuration for Microsoft Dynamics 365 Professional Managed Services
All professional managed services for Microsoft Dynamics 365 require licenses as a prerequisite.
The user slab selection for these are categorised for 4 brackets
- Businesses with 3 to 5 users
- Businesses with 6 to 20 users
- Businesses with 21 to 50 users
- Businesses with 50+ users
Microsoft Dynamics 365 Professional Managed Services by etisalat include but are not limited to the following listed:
- Deployment of Microsoft Dynamics 365 Licenses, including Business Central Essential, Premium, Sales, Customer Service, HR, Payroll.
- Setting up and implementation of the sandbox environment for UAT and production environment.
- The creation of a single i.e. one company and/or one Legal Entity.
- The end-to-end setup of users by creating and assigning users and their standard roles.
- Guided training sessions and resources based on the plan selected
- 1 comprehensive session including a guided walk-through of the application for the product and user training.
All training sessions will be conducted virtually with the number of participants allowances entirely dependent on the licenses acquired.
All training sessions and materials will be conducted post product configuration to ensure effectiveness and real-time understanding.
This service includes business day support which includes an expert available during regular hours, i.e. 9:00 AM – 6:00 PM between Monday to Friday.
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